Mud Factor Frequently Asked Questions

Mud Factor is the “Funnest” 5k Obstacle Run in the nation is headed your way. Alaska, California, Michigan, Minnesota, Michigan, Nebraska, Oklahoma, Texas, Washington.

Mud Factor Frequently Asked Questions

Registration

Event Day

Obstacles

Teams

Deadlines

Merchandise

MF Rules!

Registration

What is Mud Factor's Refund Policy?

Even if an event is cancelled for reasons within our control or outside of our control, WE DO NOT OFFER REFUNDS under any circumstances. We work our hardest to provide an enjoyable experience. However, it's impossible to please everyone, all the time. We still do not offer refunds, but you can always bash us on Facebook! If you need to leave town; you are sick; your car breaks down; expecting; forgot – we are sorry for your predicament. We hope to see you next year. You have the option to Transfer your Registration to a friend or family member or you may Defer your Registration to receive credit for a future Mud Factor Obstacle Run next year. There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

Can I register by e-mail or by calling?

No, you must register for all Mud Factor events online through our website. Sign Up Now!

What is included with my Registration?

Participants get a Free Mud Factor Bandana and Numbered Bib upon check in at the Registration Booth. Everyone who finishes the Mud Run will get a Mud Factor Achievement Metal.

Can I purchase a Mud Factor T-Shirt after Registration if I did not purchase one when I signed up?

You may pre-order a T-Shirt at a 50% Discount online during registration only. T-Shirts are available for purchase onsite at the regular price. Quantities and sizes may be limited at each event, so pick yours up early!

Can we register as a Team?

Teams are encouraged! A Team Leader should first a Team Name and Password during registration. Then, pass the word on to all of your Teammates who will want to join your Team during the registration process. It is highly recommended that you choose a wave time with an ample amount of spots available, then make sure your entire team signs up as quickly as possible so that you can run together so that you can run together. Team members are not automatically placed in the same wave time.

Does creating or joining a Team guarantee we will all run in the same wave time?

No. We highly recommend you choose a wave time with an ample amount of available spots, then get everyone to sign up on your Team to sign up as quickly as possible. If someone falls short of joining your wave time, we do leave a certain amount of buffer room in each event for wave time changes.
There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

Can I change my wave time after I have registered?

Yes, you can. Visit our registration changes page to get started. There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

Are costumes allowed?

Absolutely!!! If you want the freedom of running in a speedo, bring-it! Costumes are not mandatory, but fully embraced by the Mud Factor family.

Is there an Age Limit?

Participants must be a minimum age of at least 14 years old on the day of the event to participate in Mud Factor waves. Our MF Kidz wave is for your 4 - 13 year olds. Waivers for participants age 14–17 must be signed by a parent or legal guardian. Student IDs are acceptable. The responsible adult must accompany the minor at registration check-in or may download and sign the waiver ahead of time for the minor participant to bring to registration check-in.

How do I transfer my Registration?

If you cannot attend the Mud Factor Event after you have registered and wish to transfer your registration to a friend or family member, please Contact Us to initiate the transfer.
There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

How do I defer my registration?

If you cannot attend the Mud Factor Event after you have registered and wish to defer your registration to a future event, please Contact Us to initiate the deferment.
There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

How do I fix an error on my registration?

Please Contact Us and we will be happy to fix any errors for you.
There is no charge for fixing errors related to spelling corrections, gender corrections, birthdate corrections and contact information updates. We reserve the right to refuse any changes for any reason. Please visit our Deadlines FAQ page for more details.

Does Mud Factor ever have to change venues?

For a variety of reasons, it is possible that sometimes Mud Factor does have to change an events venue. Eight51, Inc. must jump through a variety of hoops to plan an event at a specific venue. Every once in a while, this may cause us to change venues. When this happens, we work hard to find a new venue close by and do everything we can to keep the run on the same date. If an event's venue and/or date changes, we will notify you immediately by email. It is strongly encouraged you check the website as well for any updates.

Can I register Onsite on the day of the Mud Factor Event?

Occasionally we offer sign ups on the event day. Please keep in mind that Onsite registration (if offered) will be very limited and around $100. All wave times MAY NOT be available for Onsite Registration.

Are Spectators Free?

No. The fee for Spectators is $10 at registration.

Event Day

How early should I arrive on the Event Day?

Mud Factor participants should arrive 1 hour before your Wave Time to allow ample time for parking, Registration Check-In and stretching before the Mud Run.

How much is Parking?

Parking is $10 per vehicle. Motorcycles are Free!

What proof do I need to Check-In at the event?

You must bring your Government Issued Photo I.D. to check-in as well as a Signed Participant Waiver.

Can I Check-In for my friend/family member at the event?

No, we require that all participants check-in personally with a Government Issued Photo ID.

Where can I find/download the required Participant Waiver?

You will receive an information packet by e-mail with the required participant waiver a few days before the event.

Is there a place to safely store my personal items?

A Gear Check is available for $5 to store your personal items. Your Bib Number acts as your claim ticket.

What do I do if I hurt myself?

Mud Factor medical personnel will be present during event times. If one is not nearby, please ask any available staff member to request medical help. Medical personnel, at their discretion, may remove any participant from the event if/when necessary.

What happens if there is severe weather on Event Day?

Event promoter, Eight51,Inc., reserves the right to cancel or delay the events for safety due to severe weather or in the event of a disaster.

Can I run barefoot in the Mud?

No. Shoes are mandatory – LACE ‘EM UP!

Can I bring my pet(s)?

Though we love pets, please leave them at home. Some of our participants may be allergic or frightened of animals and we wish to provide a seriously fun atmosphere for all

Obstacles

How difficult are the obstacles?

Some are easy, some are not so easy.

What if I am not in great shape?

Mud Factor events are meant to be challenging — not demoralizing. If exercise was always this much fun, we wouldn’t need New Year’s resolutions.

What if I can’t do a particular obstacle?

Mud Factor is not a race. It's a "Seriously Fun, 5k Obstacle Run!". You can skip any obstacle you don't feel comfortable with.

What are the consequences of getting caught cheating?

Mud Factor is not a race. It's a "Seriously Fun, 5k Obstacle Run!". Therefore, there is no reason to cheat.

What safety precautions does Mud Factor take?

Mud Factor Staff constantly monitors obstacles for safety during the mud run and EMTs are on location at all times.

What are the Mud Factor Obstacles I will encounter?

Every 5k Hardcore Obstacle Mud Run is different. To learn more about the obstacles you may encounter, visit our Obstacles Page.

Teams

How do I create a team?

You can create a team during the online registration process. On the registration page, click on the pull down menu in the Team Participants section, then click "Create New Team". Enter a Team Name, Team Captain and Password. You will need to supply the Team Name and password for your teammates to join your team.

How many team members can be on a single team?

Team size is only limited to the size and availability of the wave size. However, if your projected team size is quite large, you may want to carefully plan your registration. Make sure that the wave time you wish to sign your team up for has an ample amount of registrations available. Then try to get your team members to all register on the same day.

When I join a team, do I automatically get to run in the same wave time?

No. Your wave time is the time you individually registered for. If you were separated from your team's wave time during registration, go to the Registration Changes page to make a Wave Time Change. We leave a certain amount of buffer room in each event for wave time changes.
There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

Do I have to join a team to participant in Mud Factor?

No. Creating or joining a team is optional.

If the wave time my team signed up for is "Sold Out", can I still run with them?

If someone falls short of joining the same wave time as their team, we do leave a certain amount of buffer room in each event for wave time changes. Go to the Registration Changes page to make a Wave Time Change. There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

How do I sign in to make changes to my team information?

A Team Captain may Contact Us to request changes to team information. Please read the following FAQs.

How can I change my team's name?

Only the Team Captain may change a team's name. Contact Us with your original team name, password and the new team name requested.

How do I change my team's password?

Only the Team Captain may change a team's password. Contact Us with your team name, old password and the new password requested.

Deadlines

What are your fees & deadlines for Wave Time Changes, Transfers and Deferments?

The following Deadlines relate to all Events:
Wave Time Changes, Transfer and Deferments are $10 up until 20 days prior to the event.
After that, all online changes are $20 until the deadline on Sunday, one week prior to the event.
Wave Time Changes and Registration Transfers* made onsite, the day of the event, are $25. Please arrive an additional 15 minutes early to allow ample time to make changes at Registration Check-In.
Registration Deferments made online between the Sunday before the event up until the final deadline on the Friday after the event are $25.

What are your fees & deadlines for Fixing Errors on registrations?

There is no charge for fixing errors related to spelling corrections, gender corrections, birthdate corrections and contact information updates. We reserve the right to refuse suspicious changes for any reason.
Please Contact Us by 11:59 PM pst on the Tuesday, 4 days before the event. We are happy to help.

Merchandise

Where do I pick up my pre-ordered merchandise?

Pre-orders will be available for pick up at the Merchandise Tent. Please have your ID ready.

Can I pick up my pre-order if I don’t have my ID?

No. A photo ID must be presented at the time of pick-up.

Is there more merchandise than just the pre-order options?

We have many other designs and styles available for purchase at your event. Come by the Merchandise Tent and check it all out!

Can I pick up someone else’s merchandise for them?

Pre-paid merchandise can be picked up only by the participant; a photo ID must be presented at pick-up to verify.

I forgot to pick-up my purchase at the event, can I still get it?

We do not ship out merchandise; it is up to the participant to pick up their order the day of the event.

Where do I pick up the Bandana and Skully Tattoo that comes with my registration?

A bandana and Skully tattoo will be provided with your registration and can be picked up with your packet at the Registration Tent.

I received the wrong size; can I exchange or return my shirt?

We have a no refund, no exchange policy. Please double check that you receive the correct size and style while you are checking out.

If I transfer or defer my registration can I still pick up my shirt?

All merchandise ‘follows’ the registration and will go to the new participant or will be available at the next event you deferred to.

MF Rules!

What is Mud Factor’s refund policy?

Even if an event is cancelled for reasons within our control or outside of our control, WE DO NOT OFFER REFUNDS under any circumstances. We work our hardest to provide an enjoyable experience. However, it's impossible to please everyone, all the time. We still do not offer refunds, but you can always bash us on Facebook! If you need to leave town; you are sick; your car breaks down; expecting; forgot – we are sorry for your predicament. We hope to see you next year. You have the option to Transfer your Registration to a friend or family member or you may Defer your Registration to receive credit for a future Mud Factor Obstacle Run next year. There is a Non-Refundable Administrative fee for changes to registration. Please visit our Deadlines FAQ page for more details.

What happens if there is severe weather on Event Day?

Events happen rain or shine unless weather is deemed unsafe (tornado, fire, hurricane, etc...). Event promoter, Eight51, Inc., reserves the right to cancel or delay the events for safety due to severe weather or in the event of a disaster.

Is there an Age Limit?

All Participants must be a minimum age of at least 14 years old on the day of the event to participate. The atmosphere at Mud Factor events is geared toward adults. ID’s are required. Some music played at the Mud Run may contain offensive language. Waivers for participants age 14–17 must be signed by a parent or legal guardian. Student IDs are acceptable. The responsible adult must accompany the minor at registration check-in or may download and/or sign the waiver ahead of time for the minor participant to bring to registration check-in.

What proof do I need to Check-In at the event?

You must bring your Government Issued Photo I.D. to check-in as well as a Signed Participant Waiver.

Can I Check-In for my friend/family member at the event?

No, we require that all participants check-in personally with a Government Issued Photo ID.

Can I run barefoot in the Mud?

No. Shoes are mandatory – NO CLEATS!!!

What if I can’t do a particular obstacle?

You can choose to bypass any obstacle.

What are the consequences of getting caught cheating?

Mud Factor is not a race. It's a "Seriously Fun, 5k Obstacle Run!". Therefore, there is no reason to cheat.